What is Outlook?

Microsoft Outlook 2010 offers premium business and personal e-mail management tools to more than 500 million Microsoft Office users worldwide. With the release of Outlook 2010, you get a richer set of experiences to meet your communication needs at work, home, and school.

From a redesigned look to advanced e-mail organization, search, communication and social networking features, Outlook 2010 provides you with a world-class experience to stay productive and in touch with your personal and business networks.

(VIDEO) Official MS "Getting Started"

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Viewing Email

Switch between views

You can change views regardless of where you are in your mailbox — calendar, mail, tasks and so on. Remember, though, that the commands in the Arrangement group vary depending on where you are. For example, you see a different set of commands in your calendar than you do in your email.

  1. Click the View tab.
  2. Select one of the options in the Arrangement group.
    Viewing Email Arrangement Group
  3. Optionally, in mail, you can change views by clicking the column headers in the messages list.

Add or Remove Columns in a View

Follow these steps everywhere but your calendar and your notes. These steps don't delete fields permanently. They only remove them from the view.

  1. Make sure you're using the view you want to change and click the View tab.
  2. In the Arrangement group, click Add Columns.
  3. Do one of the following:
  4. To add columns to a view, select the columns you want to add from the Available columns list and click Add. If you don't see the field you want, use the Select available columns from list to locate the field.
  5. To remove columns, select the columns you want to remove, and click Remove.
  6. Click OK when you're done.



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Sending Email

Create a New E-Mail Message

Outlook 2010 enables you to communicate with one or more recipients with a rich set of features and customizations.

  • In Mail, on the Home tab, in the New group, click New E-mail.

Sending Mail New Email

Keyboard Shortcut To create an e-mail message, press CTRL+SHIFT+M.

For more information, see Create an e-mail message

Forward or Reply to an E-Mail Message

  1. On the Home or Message tab, in the Respond group, click Reply, ReplyAll, or Forward.

respond to Email

Note: The name of the tab depends on whether the message is selected in the message list or opened in its own window.

To remove a name from the To and Cc lines, click the name and then press DELETE. To add a recipient, click in To, Cc or Bcc box and enter the recipient.

For more information, see Reply to or forward an e-mail message.

Add An Attachment To An E-mail Message

Files can be attached to an e-mail message. Also, other Outlook items, such as messages, contacts, or tasks can be included with messages that you send.

  1. Create a message, or for an existing message, click Reply, Reply All, or Forward.
  2. In the message window, on the Message tab, in the Include group, click Attach File.

attach file

For more information, see Attach a file or other item to an e-mail message.

Open or save an e-mail message attachment

You can open an attachment from the Reading Pane, or from an open message. After opening and viewing an attachment, you may choose to save it to a disk drive. If a message has more than one attachment, you can save multiple attachments as a group or one at a time.

Open an attachment

  • Double-click the attachment.

Save an attachment

  1. Click the attachment in the Reading Pane or the open message.
  2. On the Attachments tab, in the Actions group, click Save As. You can also right-click the attachment, and then click Save As.

save an attachment

For more information, see Open and save attachments.

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Viewing if Someone has Read Email

Enabling Read Receipts

Using Microsoft Outlook's Send Receipts function, you can receive a report whenever an emails is opened.

To enable this feature, in the Microsoft Office window:

  1. Click File in the upper left-hand corner of the Microsoft Outlook window.
  2. Select Options, then Mail.
  3. Scroll down to the area labeled Tracking.
  4. Tracking Email Receipt
  5. Look for the settings For all messages sent, request: and check the box next to Read receipt confirming the recipient viewed this message.
    • This will request a read receipt for each new message that you send out. When the user opens the message on a DBU computer, a confirmation that they have read the email will be automatically sent to you. On non-DBU machines, the user will be informed that a read receipt has been requested and can click a confirmation that sends the receipt back to your inbox.
  6. Read Receipt Confirmation
  7. Each read receipt will appear in your inbox with the date and time that the message was read.

NOTE: Enabling Read Receipts only applies to email sent in the future. You will not be able to view a read receipt for messages sent prior to this option being enabled.

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Storage Folders

Create a folder

  1. On the Folder tab, in the New group, click New Folder.
  2. In the Name box, enter a name for the folder.
  3. In the Select where to place the folder list, click the location for the new folder. The new folder will become a sub folder of the folder you select.
  4. Click OK.

Change the folder arrangement in the Navigation Pane

The Navigation Pane appears on the left side of the Outlook window and is how you switch between the different areas of Outlook, such as Mail, Calendar, Contacts, Tasks, and Notes.

Mail subfolders that you create appear in alphabetical order within each folder in the Navigation Pane. The folders cannot be manually rearranged.

Note Default folders appear at the end of the folder list including Drafts, Sent Items, Deleted Items, Conversation History, InfoPath Forms, Junk E-mail, Outbox, RSS Feeds, and Search Folders. These folders cannot be renamed or rearranged.

As a workaround, consider adding a frequently used folder to the Favorites section at the top of the Navigation Pane. Folders in this section can be arranged in any order.

Another workaround is to rename folders. Entering a number or special characters such as an underline (_) or an exclamation mark (!) moves a folder before folders that begin with characters A to Z. To rename a folder, click the folder, and then on the Folder tab, in the Actions group, click Rename Folder.

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Printing Email

Print items in Outlook

You can print individual items, such as email messages, contacts, or calendar items, or larger views, such as calendars, address books, or content lists of mail folders.

The procedure for printing is the same in Mail, Calendar, or any other folders in Microsoft Outlook — all printing settings and functions are found in the Backstage view. Click the File tab (top of the page) to open the Backstage view.

A print preview view is automatically provided to help you choose the settings and options that you want.

  1. Click an item or folder in Outlook that you want to print.
  2. Click the File tab.
  3. Click Print.
  4. Do one of the following:
    • Click Print.
    • Select the styles and options that you want.
      • Under Settings, click the style that you want. A preview is shown in the Preview Pane, unless you are printing multiple items. In this case, you are prompted to click Preview in the Preview Pane. When you are ready to print, click Print.
      • To change the font, heading or other settings of the style that you want, under Printer, click Print Options, and then on the Print dialog box, under Print style, click Define Styles. In the Define Print Styles dialog box, click Edit or double click a style. In the Page Setup dialog box, you can update the font, heading or other settings. On the Print dialog box, click Print.
      • If you want to specify individual pages or sets of pages to be printed, under Printer, click Print Options, and then on the Print dialog box, under Print range, click the options that you want. Click Print.

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Search and Search Folders

Find a message

  1. In Mail, click the folder that you want to search.
  2. In the Instant Search box, type your search text.
    • Messages that contain the text that you typed are displayed in the Instant Search Results pane with the search text highlighted.

    Note By default, it is not necessary to click the Search button Search Button to start the search. The Search button is enabled only if you have cleared the Display search results as I type when possible check box in the Search Options dialog box. For details, see the section in this article called Change the Instant Search options.

    • To narrow your search, type more characters.
  3. To widen your search to include all folders in Mail, at the end of the search results, click Try searching again in All Mail Items.

Alternatively, in the Navigation Pane under Mail Folders, click All Mail Items or press CTRL+ALT+A.

Find Message

  1. Click the folder to search in.
  2. Type your search text in the Instant Search box.
  3. Messages that contain the text that you type appear in the results with search text highlighted.
  4. Click to clear the Instant Search box, and then start a new search.
  5. Click to widen your search to all folders in Mail.

For examples of how to find exactly what you are looking for, see Learn to narrow your search criteria for better searches in Outlook.


  • To return the insertion point to the Instant Search box, press CTRL+E.
  • After you have performed a search and located your item in the results list, you can clear the search. Outlook keeps you on the last item you clicked.
  • Attachments are searched but search results from attachments are not highlighted.

Add more search criteria

You can narrow your search by adding criteria.

  1. In the Instant Search pane, click Expand the Query Builder.
  2. More Search Criteria Step 1

  3. To add more search criteria, type your search text in the From, Body, Subject, or To lines.
  4. More Search Criteria Step 2

  5. To display more search fields in the Query Builder, click Add Criteria, and then select the search fields you want in the list.
  6. Tip You can also delete search fields in the Query Builder by clicking Remove in the list of search fields.

  7. Enter your search criteria in the new search fields.
  8. While you enter criteria for the search fields, the Instant Search box displays your criteria as search query syntax. The syntax includes the search criteria followed by a colon, and then the criteria value that you entered, as shown in the illustration below. As you become more familiar with the search query syntax, you can type your query in the Instant Search box instead of using the search fields.

    More Search Criteria Step 4

  9. View the search results in the list below the Instant Search pane.


  • Search fields that you add are specific to where you are within Outlook, such as Mail, Calendar, Contacts, Tasks, Notes, Folder List, or Journal. The search fields are also specific to the Outlook e-mail profile that you are currently using. The search fields persist after you exit and restart Outlook. The search query does not persist.

Reuse a recent search

Outlook displays up to 10 of your most recent searches.

  • In the Instant Search pane, click Show Instant Search Pane Menu, point to Recent Searches, and then click the search that you want in the list.

Reuse Recent Search

Make changes to a search

In this section

Include subfolders in Instant Search

Instant Search can search every folder, including subfolders, in the Outlook Folder List, but the option to search all folders is not selected by default. You must turn on this search option.

  1. On the Tools menu, point to Instant Search, and then click Search Options.
  2. You can also click the arrow in the Instant Search pane, and then click Search Options.

  3. Under Instant Search Pane, select All folders.

Include the Deleted Items folder in Instant Search

By default, the Deleted Items folder is not included when searching All Mail Items. To include the Deleted Items folder, do the following:

  1. On the Tools menu, point to Instant Search, and then click Search Options.
  2. You can also click the arrow in the Instant Search pane, and then click Search Options.

  3. Under Deleted Items, select the Include messages from the Deleted Items folder in each data file when searching in All Items check box.

Create a custom search folder

Search Folders can be used to view frequently-used search results and have a specific place that these results can be accessed and stored.

  1. In Mail, on the Folder tab, in the New group, click New Search Folder.
  2. From the Select a Search Folder list, click Create a custom Search Folder.
  3. Under Customize Search Folder, click Choose.
  4. Type a name for your custom Search Folder.
  5. Click Criteria, and then select the options that you want.
    • The Messages tab contains criteria on the message content or properties, such as sender, keywords, or recipients.
    • The More Choices tab contains criteria on other message conditions, such as importance, flags, attachments, or categorization.
    • The Advanced tab enables you to make detailed criteria. Under Define more criteria, click Field, click the type of criterion that you want, and then click the specific criterion from the list. Then in the Condition box and the Value box, click the options that you want, and then click Add to List. Repeat for each criterion that you want to add to this search folder, and then click OK.
  6. Click Browse, select the folders that you want to be searched.
  7. Click OK to close each open dialog box.
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Get around in your calendar

  1. On the Home tab in the Calendar, click the small arrow in the bottom corner of the Go To group.
  2. Use the options in the Go To Date dialog box to specify the date you want to go to, and then click OK.
  3. To get back to today, click the Today button (in the Go To group on the Home tab).

Know your choices for entry types

  1. Appointment An appointment is an activity that involves only you, at a scheduled time.
  2. Meeting For a meeting, you invite other people by using a meeting request that's sent via e-mail.
  3. Event An event is an activity that lasts all day long.
  4. Task A task is an activity that involves only you, and that doesn't need a scheduled time.
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Calendar Sharing

Sharing Your Calendar in Outlook 2010:

  1. To share your calendar with another user, start by selecting the Calendar button in the lower left-hand portion of the Microsoft Outlook screen.
  2. Calendar Button
  3. Select the calendar that you would like to share by right-clicking on the name of the calendar.
  4. In the context menu, select Share, then Share Calendar.
  5. Share Calendar
  6. Enter the name(s) of the recipient(s) with whom you would like to share your calendar. Indicate the level of sharing using the drop-down box next to Details.
    • NOTE: If you would like to send a request to view their calendar as well, check the box next to Request permission to view recipient's Calendar.
    Sharing Request: Calendar
  7. Click Send and you will receive a confirmation dialog. Click Yes. The recipient will receive a notification that your calendar has been shared with them, and a link for them to open the calendar will be provided.
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Creating new contacts

  1. On the File menu, point to New, and then click Contact.
  2. Type a name for the contact.
  3. Enter the information you want to include for the contact.
    • You can specify how you want the contact's name to appear in the To: line of a message by typing the name in the Display As box.
    • You can specify the contact's instant messaging address in the IM address box.
    • To enter multiple entries in a field, such as more than one address or e-mail address, click the down arrow next to the field.
    • If you have more than one address for a contact, to establish which address is used during mail merge, select the This is the mailing address check box.

Tip: You can quickly create another contact with the same company information. In the current contact, on the Actions menu, click New Contact from Same Company.

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AutoFill Contacts

Creating AutoFill Entries in Microsoft Outlook

  1. When sending a new email in Microsoft Outlook, only the email addresses and names of the users who you have already emailed will auto-complete in the To:, CC:, or BCC: field.
  2. Once you have sent a user an email, Microsoft Outlook will automatically complete their entire name or email address when you begin typing the first few characters.
  3. If you have not sent an email to a user before, Microsoft Outlook will still complete their information for you using the Check Names function.
  4. In a new email, type any person's name into the TO: field. If you are sending the item to multiple people from DBU, feel free to type all of their names separated by semicolons.
    • EXAMPLE: TO: Michael Stewart; Brad Higbee; Jacob Brandt;
    • EXAMPLE: TO: Michael Stewart; Jacob Brandt; Brad Higbee
  5. Once you have finished typing the names of your recipients, click the Check Names button near the top of the window.
  6. Check Names
  7. You will notice that the names in your TO: box have changed and are now underlined and capitalized. Your email is now ready to be sent.
  8. Names Convert to being ready to send.

NOTE: The keyboard shortcut to use the Check Names function is CTRL + K.

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Address Book

Microsoft Office Contacts and Address Book

Microsoft Outlook has a built-in address book that allows you to look up contact information for all full-time DBU Faculty and Staff.

Additionally, it saves all off-campus email addresses that you use, in case you would like to use them later.

  1. To view your contacts, click the Contacts button at the bottom left-hand corner of the Outlook window.
  2. Contacts Button

    You will see a variety of contact groups along the left-hand side of the window.

    All of your previously used contacts from the Novell GroupWise system have been imported into the Frequent Contacts group. If you would like to use these in your emails, you will need to need to enable this folder as an Address Book.

  3. To do this: Right-click on the Frequent Contacts entry, and click Properties at the bottom of the context menu. Open the tab labeled Outlook Address Book, and check the box for Show this folder as an e-mail Address Book.
  4. Frequent Contacts, Properties, Show this folder as an e-mail Address Book

To access your Address Books from a new email, click the Address Book button located at the top-center of the email window.

  1. You can change which Address Book you are viewing by using the drop down menu.
  2. Search within the chosen address book by typing in the Search bar in the upper left-hand section of the window.

NOTE: The keyboard shortcut to use the Check Names function is CTRL + K.

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Deleting Emails and the "Deleted Items Folder"

Do one of the following:

  • Open the item.
  • Select one or more items in the main Microsoft Outlook window.
  • To select adjacent items, click the first item, and then hold down SHIFT and click the last item.
  • To select nonadjacent items, click the first item, and then hold down CTRL and click additional items.
  • To select all items, click the Edit menu, and then click Select All.

Note Changing the view for items can make selecting specific items easier. For instance, if you want to select all messages that have the same subject, in the folder containing the messages, on the View menu, point to Arrange By, and then click Subject. Select the messages you want from the view.

On the toolbar, click Delete. The items are moved to the Deleted Items folder.

NOTE: Items "deleted" to the Deleted Items folder are not permanently deleted until this folder is cleared using the "Empty Deleted Items Folder" function. To use this feature, right-click on the "Deleted Items" folder and select "Empty Deleted Items Folder".

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Conversation View

About Conversations

Conversations are identified in the message list by an icon showing multiple items. The messages within each Conversation are sorted with the newest message on top. When a new message is received, the whole Conversation moves to the top of your message list. When you click a Conversation header in the message list, the Conversation shows in the Reading Pane, with the newest message on top.

Conversation View

Any Conversation that includes unread messages has a bold subject and the count of the unread messages appears next to the subject. When you click to expand the Conversation, any unread message has a bold heading. Expanded Conversations provide a visual relationship between messages, such as any responses and related messages from other folders.

When a message produces two or more responses, the Conversation can split into multiple related but separate Conversations. The latest message in each split appears when you click a Conversation. Click one of the split Conversations to show the messages from that split in the Reading Pane, with the latest message on top.

Turn on or off Conversations

  1. On the View tab, in the Conversations group, select or clear the Show as Conversations check box.
  2. Conversation Off Step 1

  3. Click All Folders or This folder.

View messages within a Conversation

In this example, the upper header indicates a single message. The lower header indicates a Conversation with two splits.

Conversation View

  • To expand or open the Conversation, click Click Arrow on the message header. When you click a message in the expanded Conversation, it becomes the top message in the Reading Pane.

Note Conversations include messages from multiple folders. For example, by default, messages that you send are saved in the Sent Items folder, but appear within the Conversation with messages that you received when you expand the Conversation.

The expanded Conversation includes visual threads that connect each message together with those that preceded it in the Conversation. This helps you follow Conversations that have split.

Take action on a Conversation

You can take action on Conversations, or messages within a Conversation, in the same ways as you can with single messages. Click the Conversation header, or click the message that you want from the Conversation, and then do any of the following:

  • Reply or Reply All Replying to a message in a Conversation sends a response to that message, which is the top message shown in the Reading Pane. If the Conversation has split, click the part of the Conversation that you want to reply to, and the response is sent to the latest message in that split. You can reply to any message in the Conversation.
  • Forward Clicking Forward creates a message that uses the Conversation as the message body, as it appears in the Reading Pane.
  • Categorize You can categorize a Conversation or individual messages within a Conversation. If you categorize one or more individual messages, the category colors show in the header when the Conversation is compressed or closed.

Marking a Conversation header with a category sets an ongoing action that will categorize any new messages of that Conversation.

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Microsoft Outlook's View and Appearance

Outlook View and Appearance

Microsoft Outlook's appearance can be changed in several ways.

To change where the different areas of Outlook appear, click the View tab at the top of the window. View

The View tab will contain several helpful areas that allow you to change how you view your email and your inbox.

  1. Look for the area in the upper right-hand corner of the Outlook window that has the settings for the Navigation Pane, Reading Pane, and To-Do Bar.
  2. These settings will control the major viewing areas in the Outlook window.
  3. View Pane

The overall color scheme can be changed as well.

  1. Go to File in the upper left-hand corner of the Microsoft Outlook window.
  2. Click Options
  3. Select a Color Scheme
  4. The different choices will change the overall color scheme for Microsoft Outlook.
  5. File, Options, Color Scheme
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Create a task

  1. In Tasks, on the Home tab, in the New group, click New Task.
  2. In the Subject box, type a name for the task. You can add more detail in the task body.
  3. On the Task tab, in the Actions group, click Save & Close.

Create a task from an Outlook item

You can create a task out of any Outlook item, such as e-mail message, contact, calendar item, or note.

Do one of the following:

  • Drag an e-mail message to the To-Do Bar

The To-Do Bar must be arranged by Start Date or Due date to use these procedures.

  • Drag the item to the task list section of the To-Do Bar.
    • When you see a red line with arrows at each end positioned where you want to put the task, release the mouse button.
  • Drag an item to Tasks

When you drag an item to Tasks in the Navigation Pane, you can use all the features of a task item. The contents of the item, except attachments, are copied to the body of the task. Even if the original item is later deleted, the task is still available, including the copied contents of the item.

  • Drag the item to the Tasks tab on the Navigation Pane.

Tip: To add the item as an attachment to the task instead of pasting the text into the task body, right-click the item and drag it to the task list, and then click Copy Here as Task with Attachment.

Create a task in the To-Do Bar

The To-Do Bar appears in all Outlook views by default.

To create a task, do one of the following:

  • In the To-Do Bar, click the Type a new task box, and then enter the task description. Press ENTER to finish. The task appears in your To-Do list with today's date.
  • In the To-Do Bar, double-click the Type a new task box to open a task in a new window. You can enter more detail about the task.

Tip To turn on or off the To-Do Bar, on the View tab, in the Layout group, click To-Do Bar and click Normal, Minimized, or Off. This changes the To-Do Bar only in the current view, not in all views.

Create a task in the Daily Task List in Calendar

The Daily Task List appears only in the Outlook Calendar day and week views.

  1. Rest your pointer in the Daily Task List under the day that you want.
  2. Click Click to add task.
  3. Type a subject for the task, and then press ENTER.

By default, the start and due dates are set for the day under which you inserted the task. To change the start date or due date of the task, drag the task to the day that you want. To manually change the start or due date, right-click the task and then click Open.

Note: To turn on or off the Daily Task List, in Calendar, on the View tab, in the Layout group, click Daily Task List, and then select Normal, Minimized, or Off.

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Automated Replies (Out of Office)

Turn Automatic Replies on or off

  1. Click the File tab.
  2. Click Automatic Replies.
  3. Select Send automatic replies.
  4. If you want, select the Only send during this time range check box to schedule when your out of office replies are active. If you don't specify a start and end time, auto-replies are sent until you select the Do not send automatic replies check box.
  5. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office.
  6. On the Outside My Organization tab, select the Auto-reply to people outside my organization check box, and then type the response that you want to send while you are out of the office. Select whether you want replies sent to My contacts only or to Anyone outside my organization who sends you messages.


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Creating a signature in Microsoft Outlook 2010

  1. Click New Email in the upper left-hand corner of the Microsoft Outlook window. Alternatively, tap CTRL+N to begin a new email.
  2. On the right-hand side of the window, click the button for Signature, and then the drop down menu entry for Signatures…
  3. In the signatures menu, click New and enter a name for your signature.
  4. Create the signature that you would like to display in the Edit Signature field.
  5. Click the Save button and then click OK.
  6. Your signature should automatically appear in any new email that you begin typing. If it does not, or you would like to change which signature appears in your email, click the Signature button anytime while composing a new email.

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Creating a New Signature

Creating a New Signature in Outlook 2010

  1. Click File
  2. Select Options
  3. Select Mail
  4. Go to the row that says, Create or modify signatures for messages and click on Signatures…
  5. Select New
  6. Create a name for the new signature, and then select OK
  7. Create the new signature in the blank box.
  8. Click Save
  9. To safe and close out of creating the signature click OK

Setting it as the permanent signature:

  1. On the right, there options to set it as your default signature for the computer
  2. Next to the options of New Messages and Replies/Forward it will give you a selection of which signature to use
  3. Then select OK to save the new rules and signature
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Mailbox Permissions

Accessing Another User's Email Folders

In order to access another account's email inbox and storage folders, each user must first be authorized by the Information Technology Department, their supervisor, and their individual Vice President.

An intranet form requesting access to another user should be filled out on the Intranet in the Forms section. Look for a link titled Mailbox Permissions Request Form.

Intranet Form

This form will be sent to the Information Technology Help Desk and an approval will be sought from your supervising Vice President.

Once an approval has been given for the requested user connection, Information Technology begins creating the connection. When it is completed, you will see the requested mailbox in your own Microsoft Outlook window, just as you see your own mailbox.

Any folders, calendars, contacts, or tasks that the other user has created will be available in the tabs associated with those details. (I.E.: The other user's calendars can be found under the Calendar tab in the lower left-hand corner of the screen.)

Your Mailbox and Other User's Mailbox (and folders)

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Phone Message

Creating New Microsoft Outlook Items

When viewing your inbox, click on the button "New Items" in the upper left-hand portion of the Microsoft Outlook window.

You can then select the type of item that you would like to create without having to go to a different menu.

Some features, such as the Text Message (SMS) feature, are not enable and cannot be used.

NOTE: Microsoft Outlook does not have a "Phone Message" feature, or a dedicated message format for missed calls. We recommend sending an email that contains the user's call back information.

New Item Phone Message

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Keyboard Shortcuts

Basic keyboard shortcuts

To do this:


Go to MailCTRL+1
Go to CalendarCTRL+2
Go to ContactsCTRL+3
Go to TasksCTRL+4
Go to FolderCTRL+Y

Keyboard shortcuts for email

To do this:Press:
New emailCTRL+N
Address BookCTRL+SHIFT+B
Move itemsCTRL+SHIFT+V
Quick flagINSERT
Font dialog boxCTRL+SHIFT+P
Change to readCTRL+Q
Change to unreadCTRL+U
Ignore conversationCTRL+DELETE

Keyboard shortcuts for search

To do this:Press:
Cancel searchESC
Include all subfoldersCTRL+ALT+A
Advanced FindCTRL+SHIFT+F
Find textF4

Keyboard shortcuts for text

To do this:Press:
Paste specialCTRL+ALT+V
Spell checkerF7
Insert commentCTRL+ALT+M
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Additional Microsoft Helpful Links

For more information about Information Technology at DBU, go to